Safeguarding Adults

Safeguarding Adults 2017-07-25T16:04:29+00:00

Avon and Somerset have signed up to agreed procedures for safeguarding adults. If an adult is vulnerable the No Secrets guidance is followed. The following groups of adults may be defined as vulnerable:

  • People with learning disabilities
  • People with physical disabilities
  • People with mental ill health
  • People with drug or alcohol dependencies
  • People with certain types of physical illness
  • People with dementia
  • People who are frail due to age or other factors
  • People who are homeless

All sexual violence support services offer confidential services but if a vulnerable adult is being abused or likely to suffer abuse, confidentiality can be breached within procedural guidelines.


Area Safeguarding contacts

If you are concerned about the immediate safety of a vulnerable adult the police should be contacted at any time by calling 101 or in emergencies 999.

If you are concerned abut abuse taking place in a care home you can call the Care Quality Commission on 0300 616161


Who can you talk to if you suspect someone is being abused from Bristol?

Call Care Direct: 0117 922 2700

Safeguarding Co-ordination Unit: 0117 903 1690


Who can you talk to if you suspect someone is being abused from North Somerset?

Care Connect: 01934 888801

Emergency Duty Team: 01454 615165 (out of hours)

Safeguarding Co-ordination Unit: 01823 363666


Who can you talk to if you suspect someone is being abused from South Gloucestershire?

Community Care and Housing Department: 01454 868007

Community Care and Housing Department Emergency Duty Team: 01454 615165

Local Police: 0845 456 7000


Who can you talk to if you suspect someone is being abused from Bath & North East Somerset?

You can telephone Sirona Health Care on 01225 396000 and you will be directed to someone who can help you.

Helpful telephone numbers:
Sirona Care and Health: 01225 396000
Emergency Duty Team: 01454 615165
Action on Elder Abuse: 0808 808 8141
Southside Family Project (Domestic abuse): 01225 331243


Who can you talk to if you suspect someone is being abused from Somerset?

You can telephone Somerset Direct if you are concerned about a vulnerable adult in Somerset: 0845 345 9133


Other Helpful telephone numbers:-

Emergency Duty Team (after 5 o’clock and at weekends): 01458 253241

Total Advocacy: 01823 339494

Age UK: 0800 169 6565

Domestic Abuse FreeFone Support Line: 0800 694 9999

Action on Elder Abuse: 0808 808 8141

Mencap: 0808 808 1111

MIND: 0845 766 0163


Safeguarding good practice

All professionals are encouraged to discuss concerns openly with:

  • their agency line manager or supervisor or
  • a named safeguarding professional in their agency


Questions to ask yourself as a professional:

If nothing changes, or if I do nothing, in what way is the adult likely to be harmed?

What is it I am most worried about?

Is the adult in immediate danger?

    • Have I asked consent  to share this information? (and if not, why not?)
    • What is prompting me to ask for help or support now? Has the problem or issue got worse recently?
    • What needs or concerns have been identified?
    • What has already been done to address the needs or concerns? (including actions by other agencies where known).
    • What positive resources and abilities do the child and family currently have?


Risk factors around sexual violence can include:

      • Experiencing more than one assault
      • Repeat victimisation
      • Mental health problems
      • Learning disabilities
      • Drink or drug dependencies
      • Dependant adult
      • Young people
      • Young people at risk of sexual exploitation
      • History of care
      • Young women involved in gang culture
      • Working in the sex industry
      • Homelessness
      • Victim / survivors of domestic violence
      • Patterns of abusive relationships that have become their norm.


How to raise safeguarding concerns with adults

I / We are worried about your safety

My / Our main concern is that you are safe

I am going to talk to my manager

I / We will continue to support you as much as possible

Regardless of what happens I / we care about you

If you want anything to change all you need to do is give us your name and your address